Frequently Asked Questions
Everything you need to know about shopping with Francesca.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receiving the package at our warehouse.
How do I find my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Francesca ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Francesca garments?
To ensure longevity, we recommend following the specific care instructions on the label. Generally, we advise washing in cold water and laying flat to dry for delicate fabrics.